Privacy Policy
Last updated: February 25, 2026
Your privacy is important to us. This Privacy Policy explains how Vorx Inc. (the “Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our websites, products, and services (collectively, the “Services”).
General
“Personal Data” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual (for example, name, email address, phone number, and account-related information).
By using the Services or interacting with us, you understand that we may collect and use Personal Data as described in this Policy.
Collection of Personal Data
We may collect:
- Information you provide: name, email, phone number, account details, and communications with us
- Account and usage information: log-in events, pages viewed, features used, and timestamps
- Device and technical information: IP address, browser type, device identifiers, operating system, referring URLs, and similar technical data
- Payment-related information: billing details and transaction metadata (payments are processed by Stripe-see Section 5)
Use of Personal Data
We use Personal Data to:
- Provide, operate, maintain, and improve the Services
- Set up and administer accounts and provide customer support
- Communicate with you, including service-related notices
- Process transactions and help prevent fraud or misuse
- Monitor and analyze usage to improve performance and user experience
- Comply with legal obligations and respond to lawful requests
Cookies and Analytics Technologies
We use cookies and similar technologies to operate the Services and understand how users interact with our site. We also use Google Analytics 4 (GA4) to measure traffic and usage patterns (for example, pages viewed, navigation paths, approximate location derived from IP address, and device/browser information). GA4 may use cookies and similar technologies to collect and process this information.
You can typically control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly. Where required by law, we will obtain consent before using non-essential cookies.
Payments
If you make a payment, payment processing is handled by Stripe. We do not receive or store your full payment card number. Stripe may process Personal Data to provide payment services and for related purposes described in Stripe’s policies.
Disclosure of Personal Data
We may share Personal Data with:
- Service providers that help us run the Services (e.g., hosting, analytics, customer support, communications, payment processing)
- Professional advisors (e.g., legal, accounting) when necessary
- Authorities (governmental, regulatory, or law enforcement) when required by law or to protect rights, safety, and security
- Business transfers (e.g., merger, acquisition, financing, or asset sale), where Personal Data may be transferred as part of the transaction
We do not sell Personal Data for money.
Data Retention
We retain Personal Data as long as reasonably necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. We take reasonable steps to delete, de-identify, or securely dispose of Personal Data when it is no longer needed.
Security
We maintain administrative, technical, and physical safeguards designed to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain Personal Data, and to opt out of certain processing.
To submit a request, contact us using the information in Section 14. We may ask you to verify your identity before fulfilling a request.
EU/UK Users (GDPR/UK GDPR)
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we process Personal Data under one or more of these legal bases (as applicable):
- Contract: to provide the Services you request
- Legitimate interests: to operate, secure, and improve the Services, prevent fraud, and understand usage
- Consent: where required (for example, for certain non-essential cookies/technologies)
- Legal obligation: to comply with applicable laws
You may have additional rights, including the right to object to certain processing, restrict processing, and data portability. Where we rely on consent, you can withdraw it at any time (this won't affect processing that occurred before withdrawal). You also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may process and store Personal Data in the United States and other jurisdictions where we or our service providers operate. Where required, we use appropriate safeguards intended to protect Personal Data when transferred internationally (for example, contractual protections).
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13.
Updates to This Policy
We may update this Policy from time to time. We will post the updated version on this page and update the "Last updated" date.